Terms of service

Welcome to https://vaquiro.myshopify.com/. By accessing or purchasing from our store, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website.

1. General Information

This website is operated by Vaquiro. Throughout the site, the terms “we,” “us,” and “our” refer to Vaquiro. By visiting our site or making a purchase, you engage in our Service and agree to be bound by these Terms and Conditions.

2. Products and Orders

  • Availability: All desk mats and workspace gear displayed are subject to availability.
  • Order Refusal: We reserve the right to refuse or cancel any order if payment is not authorized or if fraudulent activity is suspected.
  • Accuracy: Product colors, print designs, and digital renders are shown as accurately as possible, but variations may occur based on your monitor or screen settings.
  • Pricing: Prices, descriptions, and product specifications are subject to change without prior notice.

3. Proper Use & Product Care

By purchasing from Vaquiro, you acknowledge that:

  • You are responsible for ensuring that the desk mat dimensions you select fit your physical desk space.
  • Vaquiro is not responsible for minor variations in print alignment or color saturation that naturally occur during the textile sublimation printing process.
  • To maintain the quality of the anti-slip backing and stitched edges, products should be cared for according to standard desk mat cleaning guidelines (avoiding harsh chemical bleaches or high-heat machine drying).

4. Payments & Multi-Currency Billing

We accept secure payments through trusted, encrypted payment providers via Shopify Payments. By placing an order, you confirm that you are authorized to use the chosen payment method. Transactions can be completed in either US Dollars ($) or Euros (€) based on your regional preferences at checkout.

5. Shipping and Delivery

All orders are shipped using tracked and insured delivery methods. For specific delivery windows across the United States, Italy, Germany, and broader Europe, please refer to our full Shipping Policy.

6. Returns and Refunds

Because our desk mats are produced and inspected thoroughly prior to dispatch, returns are strictly limited to manufacturing defects or shipping damage. Please review our Returns & Refunds Policy for detailed eligibility and instructions.

7. Intellectual Property

All website content — including text, custom graphics, product descriptions, and the Vaquiro logo — is the exclusive property of Vaquiro and protected by international copyright laws. You may not reproduce or distribute any content without our written consent.

8. Limitation of Liability

Vaquiro shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products. Our financial liability is limited strictly to the final purchase price of the product paid by the customer.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time to reflect operational or regulatory changes. Changes take effect immediately upon being posted on this page.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • 📧 Email: thermomixdecomapny@gmail.com
  • 📱 WhatsApp: +39 394 631 0056
  • 🌐 Website: vaquiro.myshopify.com
  • 📍 Address: Via Bulgaria, 46, 41122 Modena MO, ITALIA