Shipping policy

At Vaquiro, all orders are professionally packed in protective materials to ensure your premium desk mats and workspace gear arrive in perfect condition. We proudly support multi-currency shopping; you can browse and checkout in either US Dollars ($) or Euros (€) depending on your local region.

Shipping & Tracking

  • Secure Delivery: All parcels are sent tracked and insured. You will receive a tracking number via email as soon as your order ships.
  • Calculated Rates: Shipping costs are clearly calculated at checkout in your selected checkout currency (USD $ or EUR €) based on your delivery address and order weight.

Order Processing & Handling

  • Order Cut-Off: Orders placed before 2:00 PM (Central European Time / CET) are processed the same business day. Orders placed after this time will be processed the following business day.
  • Shipping Days: Monday – Saturday.
  • Handling Time: 1–2 business days.

Estimated Transit Time & Rates

We offer direct, reliable shipping across Europe and North America:

  • Italy (Domestic): 3–7 business days.
  • Germany: 3–7 business days.
  • United States: 3–7 business days.

Important Shipping Notes (GMC Compliant)

  • Customs & Duties: For European Union orders (Italy and Germany), no customs duties apply. For trans-atlantic shipments to the United States, any import duties, customs fees, or local taxes are the responsibility of the buyer upon arrival, depending on US import regulations.
  • Currency Conversion: Prices will display and process at checkout in the currency you select on our storefront ($ or €). No hidden conversion fees are added by Vaquiro.
  • Address Accuracy: Please verify your shipping address at checkout. Vaquiro is not responsible for shipments misdelivered due to an incorrectly provided address.

Contact Our Shipping Team

For any shipping-related questions or if you need assistance tracking your package, please reach out to our team:

  • 📧 Email: thermomixdecomapny@gmail.com
  • 📱 WhatsApp: +39 394 631 0056
  • 🌐 Website: vaquiro.myshopify.com
  • 📍 Company Address: Via Bulgaria, 46, 41122 Modena MO, ITALIA